Contact Us

Please check our Term Page before contacting us in regard to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 2-4 days after you’ve ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

Please contact us using the form below or via email. We generally respond within 12-24 hours of your inquiry. you can also call us if you want we are always happy to help!

Phone: +1303-589-0365
Email: leslie@ourfurryfamilystore.com
Business Address: 1207 Copper Avenue, Loveland CO 80537, United States.